Again, another post about Loyalty Program.. This is one bad experience from a friend that has bought lots of Reward Points but still can not understand his way to upgrade the membership to the highest level! Thanks for sharing..Please read on so we can learn from his story..
Hello,
I’d like to pass this along since my post on the Official Forums keeps getting deleted. Hopefully you can get through to people to stand up so they don’t get taken advantage of.
I had a long frustrated conversation with Zynga billing today over the Loyalty Program. I started off as Gold Level and purchased 50% discount on $1000 RP the other day (after already being in Loyalty Program as Gold).
Once I saw that people had the Platinum (and Diamond) levels, I searched the MW game info to see “how much it would cost” to go from Gold status to Platinum.
When I spoke with Tech Support live Chat, they said they could not help me and referred me to Zynga Billing and provided their phone number.
I asked 2 simple questions:
1) Is it Dollars or LP that is responsible for moving the Progress Bar for the next status level?
2) How many Dollars/LP do “I” need to progress to the next level. Will it cost me $100, $200, $2,000, $2,000,000??? I would like to know before spending more money attempting to reach the next level to see if it makes sense financially to spend the money or not.
Answer to Question 1: It is the LP that is purchased. They could not tell me as they said the program is different for everybody. For instance, if you look closely at the screenshot it says “up to on the Gold and Platinum levels”.
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